Cookie Policy
Last Updated: January 2025
CognetraIntel uses tracking technologies on cognetra-intel.com to provide you with a better experience when you interact with our automated compliance reporting system. This policy explains what these technologies are, why we use them, and how you can manage your preferences.
We believe in transparency. This isn't legal jargon for the sake of it—it's about helping you understand what happens when you visit our site and what choices you have.
What Are Cookies and Similar Technologies?
Cookies are small text files that get stored on your device when you visit a website. They help sites remember things about you—like your preferences, login status, or which pages you've visited.
We also use similar tracking technologies such as:
- Web beacons: Tiny graphics embedded in pages that help us understand how you interact with content
- Local storage: Information stored directly in your browser for faster access
- Session identifiers: Temporary codes that keep track of your journey through our site
None of this is particularly sinister. Think of it like a shop assistant remembering you prefer decaf—it just makes the experience smoother.
Types of Tracking We Use
Essential Cookies
These are necessary for the site to function properly. Without them, you wouldn't be able to navigate between pages, submit forms, or access secure areas. We don't ask permission for these because they're fundamental to providing the service you've requested.
Functional Cookies
These remember choices you make—like your preferred language or region settings—so you don't have to tell us every time you visit. They make the site more convenient but aren't strictly necessary.
Analytical Cookies
We use these to understand how people use our site. Which pages get the most attention? Where do visitors spend their time? This helps us improve our compliance reporting tools and make the interface more intuitive.
Marketing Cookies
These track your activity across different sites to build a profile of your interests. We use them to show relevant content and measure the effectiveness of our campaigns. You can opt out of these without affecting your ability to use our core services.
Why We Use These Technologies
Here's the practical side. These tracking methods help us:
- Keep you logged in when you're using our automated compliance tools
- Remember your dashboard preferences and customizations
- Understand which features of our reporting system are most valuable
- Identify technical issues before they affect multiple users
- Show you relevant information about compliance updates
- Measure how effective our content is at helping you understand regulatory requirements
For example, if you're setting up a new compliance report and step away from your computer, functional cookies mean you won't lose your progress when you return. That's genuinely useful, not just data collection for its own sake.
How Long Do These Cookies Last?
Some cookies disappear when you close your browser—we call these session cookies. Others stick around longer, anywhere from a few days to a couple of years, depending on their purpose.
Session Cookies
These are temporary and get deleted automatically when you close your browser. We use them mainly for security and to keep track of your actions during a single visit.
Persistent Cookies
These remain on your device for a set period. They're what allow us to recognize you when you come back, remember your preferences, and provide a personalized experience without you having to configure everything from scratch each time.
Managing Your Cookie Preferences
You're in control. Every modern browser lets you manage cookies through its settings. You can block them entirely, delete existing ones, or set up rules for specific sites.
Here's how to find cookie settings in common browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Keep in mind that blocking all cookies will limit functionality on most websites, including ours. Some features of our compliance reporting system require cookies to work properly.
Third-Party Cookies
Sometimes cookies come from services we integrate with rather than directly from us. For instance, if we embed a video demonstration of our compliance tools, the video provider might set their own cookies.
We're selective about which third parties we work with, but we can't control their cookies directly. Each third-party service has its own privacy policy explaining how they use tracking data.
The main third-party cookies you might encounter on our site come from:
- Analytics platforms that help us understand site usage
- Content delivery networks that speed up page loading
- Customer support tools that power our chat functionality
Updates to This Policy
Technology changes, regulations evolve, and we occasionally adjust how we use tracking technologies. When we make significant changes to this policy, we'll update the date at the top and may notify you through our site or via email if you're a registered user.
It's worth checking back periodically, especially if you have specific privacy concerns or preferences.
Your Rights: Under Australian privacy law, you have rights regarding your personal information, including data collected through cookies. You can request access to this information, ask for corrections, or request deletion in certain circumstances. These rights apply to data we collect directly—third-party cookies are governed by those providers' policies.
Questions About Our Cookie Policy?
If something isn't clear or you want more details about how we use tracking technologies, get in touch.
Email: info@cognetra-intel.com
Phone: +61 2 6293 1718
Address: 43 Woods St, Darwin City NT 0800, Australia