The People Behind Your Compliance Systems

Real expertise built on real financial reporting experience

We didn't start this business from scratch. Between us, we've spent years working inside financial institutions — seeing what breaks, what works, and what keeps compliance officers up at night around reporting deadlines.

Every feature in our automated compliance platform exists because someone on our team has personally dealt with that exact problem. That's the difference between software built by developers who've never seen a regulatory submission, and systems designed by people who've actually filled them out.

Our team stays small on purpose. When you reach out, you're talking to the people who built your system and who'll be the ones improving it next month.

CognetraIntel team collaboration workspace in Darwin office

Who You'll Work With

These are the two people you'll interact with most — from initial setup through ongoing support. No offshore call centres, no ticket systems that disappear into the void.

Freya Oskarsson

Compliance Systems Director

Freya spent eight years in compliance at two major Australian banks before getting fed up with manual reporting processes. She built the first version of what became CognetraIntel because her own team needed it. Now she works directly with clients during implementation — which means you get someone who actually understands regulatory frameworks, not just someone reading from a script. She's particularly good at translating complex compliance requirements into automation logic that actually makes sense.

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Siobhan Dobrzynski

Client Implementation Lead

Siobhan handles everything after you sign up — system configuration, data migration, training sessions, and ongoing support. She came from financial auditing, where she spent way too much time reviewing other people's compliance reports for accuracy. That background means she catches potential issues during setup that would otherwise cause headaches three months later. Her approach is practical — she'll tell you what's possible, what's not, and what the workarounds are without the sales pitch.

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Our Approach Compared to Typical Providers

We work differently than most compliance software companies. Here's what that actually means in practical terms when you're implementing and using the system.

What You Need	CognetraIntel Approach	Typical Provider Approach
Initial system setup and configuration	Direct work with Freya or Siobhan who configure based on your actual workflows — usually 2-3 video calls over two weeks	Implementation team follows standardized checklist, often with minimal customization to fit your specific processes
Understanding regulatory changes	We monitor ASIC and APRA updates, push system adjustments automatically, email you plain-English summaries of what changed	Regulatory update notifications sent via portal, often technical documentation requiring interpretation
Support when something breaks	Email or call our Darwin office, speak with someone who knows your setup within same business day	Submit ticket through portal, wait for tier-one support response, potential escalation if technical
Custom reporting requirements	We build it if it's compliance-related and you actually need it — typically completed within current quarter	Custom development requires additional fees, extended timeline, and formal change request process
Training for new staff members	Schedule live session with Siobhan who trains on your specific configuration and use cases	Access to video tutorial library and user documentation, sometimes group webinars
Data accuracy verification	Built-in validation rules based on regulatory requirements, plus quarterly accuracy reviews we initiate	Standard validation checks, responsibility for accuracy verification typically falls to client

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